Portfolio / Dashboard
IT · CLOUD · CYBERSECURITY · SOFTWARE

Building practical IT and cloud solutions.

I'm Joshua Dela Cruz, an IT professional focused on service operations, cloud technologies, identity and security, while building practical software projects that solve real-world problems. I bring 17+ years of combined technology experience, including enterprise IT support and long-term on-call IT consulting.

JD

Joshua Dela Cruz

IT Service Desk Professional · Technology Builder · IAM & Cloud Practitioner

FocusTechnology
DirectionCybersecurity
ProjectsBuilding

Portfolio Dashboard

Evidence from professional support work and deployed technical projects.

IT Support Experience7+Enterprise & technical support
Portfolio Projects5+Deployed & evolving
Backend Platforms3Rails · C++ · Cloudflare Workers
Current FocusIAMIdentity & security

Portfolio Engineering Evidence

Concrete delivery signals across the featured systems

DEPLOYED WORK
4live application experiences
3containerized backend projects
2C++ REST services
1Rails + PostgreSQL production app
5IAM support case studies
15portfolio regression tests

Current Focus

Areas supported by work or evidence

🛡️
Identity SecurityProfessional + lab evidence
☁️
Cloud OperationsHands-on learning + deployments
💻
Application & API SupportDeployed project experience
ValidationCI, regression and production checks

Technical Capabilities

Evidence-based experience rather than subjective proficiency percentages.

PROFESSIONAL EXPERIENCE

IT Service Management

Incident management, troubleshooting, escalation and enterprise support.

PROFESSIONAL + LAB

Identity & Access

Identity lifecycle, authentication, authorization and access governance.

HANDS-ON LEARNING

Cloud Technologies

Azure and AWS fundamentals supported by deployed cloud projects.

PROJECT EXPERIENCE

APIs & Web

HTTP, REST APIs, JSON, troubleshooting and web application delivery.

DEVELOPING

Cybersecurity

IAM, application security, defensive analytics and architecture concepts.

DEPLOYED PROJECTS

Software Delivery

C++, Ruby on Rails, JavaScript, Docker, CI and production verification.

AI-Assisted Technical Delivery

Using modern AI tools to accelerate technical work while validating outputs through testing, review and real-world implementation.

Research & Troubleshooting

Analyze technical issues, logs, APIs and implementation options with AI-assisted research.

Development Assistance

Accelerate coding, debugging, refactoring and technical documentation while keeping implementation decisions reviewable.

Solution Design

Translate requirements into workflows, architectures and practical implementation plans.

Validation

Test generated outputs, verify behavior and refine solutions before deployment or handover.

Experience

Professional journey in technology.

CURRENT

IT Service Desk - Cognizant Technology Solutions

Enterprise IT support, identity and access operations, ServiceNow incident management, retail server monitoring, Microsoft 365 support, and infrastructure escalation.

PREVIOUS EXPERIENCE

IT Support & Service Operations

Experience across IT support environments, developing practical troubleshooting, customer service, incident management and technical problem-solving skills.

NEXT CHAPTER

Cybersecurity & Cloud Architecture

Building deeper expertise in identity security, cloud architecture, security operations and cybersecurity architecture.

Secure Architecture

System boundaries and controls behind selected projects.

DEPENDENCY-FREE
HYBRID IDENTITY LAB

Identity from lab to cloud

Directory synchronization and policy enforcement are shown as explicit trust boundaries.

  1. 01
    VMware labIsolated Windows Server environment
  2. 02
    Active DirectoryUsers, groups and Group Policy
  3. 03
    Entra Cloud SyncControlled directory synchronization
  4. 04
    Microsoft Entra IDCloud identity and access controls
Security controls
  • Isolated lab boundary
  • Least-privilege administration
  • MFA and Conditional Access
  • No credentials or secrets exposed
BROKER CLOUD

Authenticated deal storage

Every protected request crosses identity, application and data-ownership checks.

  1. 01
    Browser workspaceEditable local transaction interface
  2. 02
    Cloudflare AccessVerified broker identity
  3. 03
    Worker APIValidation and mutation protection
  4. 04
    D1 databaseOwner-scoped deal records
Security controls
  • Verified Access identity
  • Same-origin mutation protection
  • Owner-scoped database queries
  • No-store API responses
C++ THREAT ANALYTICS

Defensive trend pipeline

A read-only dashboard consumes structured aggregate data from an isolated C++ service.

  1. 01
    Browser dashboardInteractive defensive visualizations
  2. 02
    HTTPS and JSONStructured read-only transport
  3. 03
    Drogon REST APIValidated response boundary
  4. 04
    C++ aggregation engineIllustrative trend calculations
Security controls
  • Defensive, illustrative dataset
  • No executable malware samples
  • JSON-only API boundary
  • Isolated backend processing

Have a project in mind?

Choose a fixed-price package or request a custom written scope.

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